Website privacy policy statement

This privacy policy sets out how, I am Craig Jones, uses and protects any information that you share with Craig Jones. Please read through my privacy policy thoroughly.

 

Who I am:

Craig Jones is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. I am Craig Jones may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 August 2021.

 

By interacting with I am Craig Jones, Website Design Warwickshire, accessing this website, or making contact you confirm that you have read, understood and consent to this privacy policy. If you do not agree with any part of this privacy policy, you must not use the website.

The law sets out a number of different reasons for which a company may collect and process your personal data.

I may rely upon the following legal basis:

  • Consent - I may ask for your consent (via a tick box/signature) to collect your personal data

  • Contract - under certain circumstances I may process your personal data to take steps towards/complete a contract with yourselves.

  • Legal Compliance - if the law requires me to, I may need to collect and process your data

  • Legitimate interests - I may process your personal data without consent if I need to do this for a legitimate reason
     

When Do I Collect Your Data:

  • when you visit my website

  • when you create an account with me

  • when you make a purchase or service in store, by phone or via my website

  • when you engage with me on social media

  • when you make contact with me by any means with queries, comments, complaints etc

 

How And Why Your Data Is Collected:

I sometimes need to collect your data in order to fulfil a contract/enquiry with you, to keep you updated if you have requested this, to share offers that you might be interested in or to improve the way that I interact with my customers.
 

Here is how I will use your personal data and why:

  • to process any enquiries that you make I will process your personal data under the basis of legitimate interests and contract.

  • to process any orders or payments that you make I will process your personal data under the basis of contract and legal obligations.

  • to protect our business, our website and yourself from fraud or illegal activities I will monitor browsing activities under the basis of legitimate interests.

  • to deal with any queries, refunds or complaints I will process and store personal data for six months under the legal basis of legal, contractual and legitimate interests.

  • to keep you informed via email, text, phone or web I may contact you, I will do this under the basis of consent.

  • if appropriate I might process your personal data to share with law enforcement under the basis of legal obligations.

  • to process your order/service it may be appropriate to share your data with a third party (e.g delivery companies) otherwise I would be unable to fulfil your request.

Website Cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive.
I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes (all data is anonymised) and then the data is removed from the system. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

You can choose to accept or decline cookies.  Declining cookies may limit the way that you are able to interact with my website.

Google Analytics:


When someone visits www.iamcraigjones.com I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

What Types Of Data I Collect:

I may collect the following information:

  • name and job title

  • contact information including address, postcode, phone number and email address

  • purchases and orders made by you

  • your communication and marketing preferences

  • other information relevant to customer surveys and/or offers

  • information gathered by cookies in your web browser

  • your social media username, if you interact with me through those channels, to help me respond to your comments, questions or feedback

What I Do With The Information We Gather:

I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • to provide goods and services to you, through my internal record keeping;

  • to manage any registered account(s) that you hold with me;

  • to verify your identity;

  • for crime and fraud prevention, detection and related purposes;

  • with your agreement, to contact you electronically about promotional offers and products and services which I think may interest you;

  • where I have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

  • I may use the information to improve our products and services
     

Who I Share Your Personal Data With:

I will not sell, distribute or lease your personal information to third parties unless I have your consent or are required by law to do so. I may share your personal data

  • to other companies in our group

  • If I sell our business

  • To third parties to complete a service or product delivery that you have requested.

  • In cases where the law dictates that we must

  • I may use your personal information to send you promotional information about third parties which I think you may find interesting but only if you tell me that you wish this to happen.
     

Access To Your Personal Information:

You are entitled to view, amend, or delete the personal information that I hold. Email your request to hello@iamcraigjones.co.uk, this will be free in most cases.

Controlling Your Personal Information:

You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by  emailing me at hello@iamcraigjones.co.uk 

 

Links To Other Websites:

My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

 

You should exercise caution and look at the privacy statement applicable to the website in question.

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Privacy Policy
Statement

The legal bit, you should know.